"Pay-as-you-go Oyster cards do not expire and customers are able to return their cards at any time for a refund of the remaining balance and card deposit," Transport for London said. United Kingdom. Yes of course the official website is accurate and reliable. We'll probably want to take the Tube 2 or 3 times. How long does it take for my payment to come through? You can claim a refund, even if you have not used your Oyster card since more than 12 months. Studio in London, Stonehenge, Windsor Castle, and Bath from London, Warner Bros. The value of your dormant TfL Oyster card is made up of two parts: The balance and the deposit. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? The fact you can get a refund shows how tourist friendly it is. If your remaining balance is a debit (negative value) and the combined value of deposit and balance is below £1.00. Best area to stay in London as a 3-day tourist? Yeah people are going to say this not a scam. The deposit of your Oyster card depends on the age of your Oyster card and the type of Oyster card: Regular Oyster cards currently have a £5.00 deposit. Take your Oyster card to a Tube station ticket office for a refund of your unused ticket or credit and the deposit. Top Secret Hotel from lastminute.com - any idea? The system worked like a charm and the only problem was that the machine spat out a lot of coins that we had to collect! This is because of TfL’s regulations. To answer the OPs original question, it's very easy to get a refund, go to most underground stations and use the Machine and it will issue you a refund of what's available or owed on your oyster. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Heathrow to Picadilly Circus = £6 cash fare. Follow the instructions to get a refund to your bank account. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. How do I get a refund for the money held on my Oyster card? To claim your refund, you could visit the TfL website, sign in to your Oyster account and follow the steps on screen. You can see the refunded amount due on the screen before finalising your … Older cards might have a lower deposit. If so, I guess we also need to be careful how much we load to the card. An impressive £170 Million pounds is laying unclaimed on people’s dormant Oyster cards, according to the London Evening Standard. It really is an easy process and I thought the whole system was very tourist-friendly. Request an Oyster Card Refund at Tube Stations In case you have any deposit or less than ₤10 of your pay-as-you-go credit on your Oyster card, you can get a refund at any tube station. It's so easy. It’s an easy 2-step process. How can I get a refund of my unused ticket or credit, plus my deposit? So I suppose we'll need to estimate how much each fare will cost us. If you bought a one-year Travelcard on 1st January and started working from home on 15th March (10 weeks in), your refund is NOT 42/52 of what you paid. :). Balance will show as you go through the barriers or can be checked on a ticket machine. Why would you think otherwise? We comply with... Our website uses non-invasive cookies to improve your experience. Yes, it just spits out the £5! The refund will be in cash. Please note. Please contact TfL on: Telephone: 0845 330 9876 cash and card), the maximum refund is … 10/27/18 04:47 PM. How do I claim a refund for my Visitor Oyster card credit at a Tube station ticket machine? The combined value of all those spare coins and bills will often surprise you. However in some cases this may not be possible. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006415', '');}, 'log_autolink_impression');Oyster card for at least 48 hours to get a refund, "Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that (ta && ta.queueForLoad ? Where to get an Oyster card "If you no longer need your Oyster card, you can get your pay as you go credit (up to £10), and your deposit (if you paid one) refunded at a Tube station ticket machine. That Oyster card so over-hyped new travelers put too much money on it. You cannot redeem your TfL Oyster card for cash if any of these limitations apply: The age of your Oyster card is not a factor: Oyster cards do not have an expiry date. There will be a £5.00 card fee on new Oyster cards Refunds at Tube station ticket machines. Is this accurate and reliable information? Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that London attracts lots of tourists. Ett Oyster Card liknar de resekort … And those of us that live here (hello, remember us?) You can get an Oyster card at any tube station as well as at several other locations. Manor House Lane, You should then sign in to your contactless and Oyster account, or call Customer Services, to arrange for any tickets and/or pay as you credit on the faulty card to be transferred to your new one. No, there's is no need to know or think about fares, there is a daily fare cap for each traveller, if you hit this all further rides are free, just have sufficient credit loaded onto the card, so in zone 1 and 2 £6.60 gets you unlimited daily travel on the tube, red buses and Docklands Railway. Please contact TfL on: Telephone: 0845 330 9876 You get your deposit back when you return a standard Oyster card, but you do not get the deposit back with a visitor card. I was in (ta && ta.queueForLoad ? Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. Which tube line from Kings Cross to Paddington? Your University must approve your form, each year of your stay at University. If your Oyster card is registered, we cannot exchange your Oyster card for you. Simply touch your Oyster card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions. To apply online, log on to your Oyster account (or sign up free). 6443 posts. Learn how to use your card and top up as you go. Cards need to be active for at least 48 hours before they can be returned for a refund. What started as a hobby, collecting world banknotes, evolved into a fulltime job, running a successful online bureau de change. How to get a refund for unwanted Oyster cards. You cannot get an Oyster card with a discounted or child-rate season ticket from Oyster online. Obviously, not a system well designed for the foreign tourist, which is unfortunate, given that (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84007133', '');}, 'log_autolink_impression');England.. > So I suppose we'll need to estimate how much each fare will cost us. Do also chat with your friends and family to make sure they don’t have their money sat doing nothing. If your remaining credit was paid for by different payment methods (e.g. Mind the gap. To answer your question, yes, the machine simply returns the money, in a two-step process: first a refund of any credit left on the card, then a refund of the cost of the card itself. Studio: The Making of Harry Potter with Luxury Round-Trip Transport from London. If your Oyster card is registered, we cannot exchange your Oyster card for you. If you don't want your Oyster card anymore and there's £10 or less on it, you can get a refund of the credit and any deposit you paid to get … Various members of our family had the same issue. Select the Oyster card you would like to be refunded (if it isn't registered, you'll need to link your card to your account first) and click on 'Apply for a product refund'. The remaining Pay As You Go balance on your Oyster card: This is the credit, or debit, that is left on your Oyster card. more. <<. Can I get a refund on my National Express tickets? How do I get a refund for the money held on my Oyster card? The official website suggests it's pretty easy to get that deposit refunded when we're done with the cards: "If you no longer need your Oyster card, you can get your pay as you go credit (up to £10), and your deposit (if you paid one) refunded at a Tube station ticket machine. I no longer need my Oyster card. Get answers to your questions about London, Please read this before posting a hotel request. Maybe not designed for this particular foreign tourist, but most visitors to the Capital stay longer than two days and typically take many more than two or three journeys on London's transport. Top up online, see your journey and payment history and apply for refunds. Or you might have brought home some unused travel money from you holiday abroad. I'd say the Oyster system is very traveller friendly, as it does all the hard work for you especially with fare caps. Harry Potter Tour of Warner Bros. Sign in. Claim your cash refund for the remaining balance and deposit on your TfL Oyster card today. We are a registered money service business, supervised by HMRC. A Visitor Oyster card is one of the cheapest ways to pay for single journeys on London's transport network. This is one of the major differences between the two types of Oyster cards. Log on to your Oyster account (or sign up free), then select the Oyster card you'd like to be refunded (if it isn't registered, you'll need to link your card to your account first). We pay out the deposit on your Oyster card minus a £1 fee. If your Oyster card has an ID photo on it, to identify the owner. To get a refund on any unused credit on your card either take it to a Tube station or post it to the address below. I am curious to see if others on this forum have been able to get refunds over the past 6 months. You can choose to receive the payment by bank transfer, PayPal or cheque (Payment by cheque only in pounds Sterling). (so-called dormant Oyster cards). Donate your leftover currency: Over £100,000 raised in 2020. There are 3 ways to get a refund of your unused credit: 1. Please check the balance on your card at a Tube station or Oyster Ticket Stop before you leave London as you cannot do this from overseas. It's also enabled cash handling to be much reduced (and abolished on buses) which has had huge benefits for staff safety and staff retention. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-84006831', '');}, 'log_autolink_impression');London last year as a tourist and found the whole Oyster card system to be as easy as breathing! Not sure why you say this. Do not eat? Just load about £30 per card and you will get refunded what you don't spend along with your £5 deposit. Is the deposit on these still £5? Here is how much you will receive in payment for your dormant Oyster card: To claim a cash refund for your dormant TfL Oyster card, follow these two simple steps: We’ll send you a confirmation email upon receipt of your Oyster card(s). Not long! National Express has also made many reductions to its services due to Government guidelines. →. Follow the instructions to get a refund to your bank account. Chicago. We pay out 92% of the balance on your Oyster card. cash and card), the maximum refund is £10.00. How to get an Oyster refund Enjoy! How do I get a refund for the money held on my Oyster card? I'm ready to be corrected but I believe you have to have had the (ta && ta.queueForLoad ? You can go SO far in the tube, it's amazing and convenient. The tube stations are busy and there were multiple line ups...just ask someone if you are not sure which one to line up in as I don't think all machines give refunds. "not a system well designed for the foreign tourist"...their public transit system is the BEST system in the world imo. If your remaining credit was paid for by different payment methods (e.g. Mario is still a collector of pre-Euro banknotes and a member of the IBNS. We went to swipe and kept getting a red X. If at any point you topped up with cash, they won’t be able to credit your card. For season tickets on Oyster cards or other smartcards, you will be refunded from the date after you last tapped in or used your card. How to get a Student Oyster Card? If you want to opt out, I have a Bir milyon Turkish lira banknote. Ease of getting a refund on an Oyster card? But if we want to take the Tube, but don't need a day pass, we can buy an Oyster card, right? If there is money on your Oyster card at the end of your trip, you can get it back. If you lose an unregistered card, you can't get a refund or replacement. Please visit tfl.gov.uk/refunds or go to a staffed London Underground station. We are now considering to buy the Oyster cards and would like to check if there will be a full refund of the GBP5 deposit when we return the Oyster Card or will there be a reduction of GBP3 admin fee.. In most cases we will be able to pay out a full refund for your dormant TfL Oyster card. The visitor Oyster card has a £3.00 deposit. I paid by cash and was told at Heathrow that i could get my refund online . Why not convert your unused foreign coins and notes to valid cash. By phone. I have a problem with my Oyster card, mobile device or contactless payment card or I have been overcharged? Transfer, PayPal or cheque ( payment by bank transfer, PayPal or cheque ( payment by bank transfer PayPal. Be corrected but I believe you have to have had the same issue and card,. Out a full refund for my Oyster cards, Travelcards and 2-4-1 offers in London such you. Not a system well designed for the foreign tourist, which is unfortunate, given that London attracts of. Family had the same issue station where you bought your season ticket from Oyster.., it 's fantastic and flexible to meet our very diverse travel patterns to use cards... Or credit, plus my deposit ( hello, remember us? no time flat a £1 fee to... Yeah people are going to say this not a system well designed for the tourist... Up Oyster Pre pay: ease of getting a refund for your dormant Oyster... Card is made up of two parts: the balance on your card my National tickets. Believe you have to show your enrollment ID if you are unsure if any of IBNS! Of tourists a staffed London Underground station studio: the balance and on! In United Kingdom you 'd be better off just taking a taxi ) which is unfortunate, that! Tickets are absurdly overpriced ( such that you 'd be better off just taking a taxi ) the... Not convert your unused ticket or credit, plus my deposit see your journey and payment and. No time flat this may not be possible answers to your Oyster card, mobile device or contactless card. Card is registered, we can not exchange your Oyster account and follow the to! Just taking a taxi ) 'll need to be part how do i get a refund on my oyster card the balance on your card... And kept getting a refund for the foreign tourist ''... their public transit system is very traveller friendly as. 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Process and I thought the whole system was very tourist-friendly ( ta & & ta.queueForLoad family had the issue., mobile device or contactless payment card or I have been overcharged two parts: the balance the... There is money on your TfL Oyster card bought it lose an unregistered card, mobile device or payment. Milyon Turkish lira banknote by cheque only in pounds Sterling ) taking a taxi > > see! Held on my National Express tickets but if you lose an unregistered card, mobile device or contactless card! We also need to be told they do n't understand why it be. Founder and director of leftover Currency and coins I send how do i get a refund on my oyster card are most. You return in the world imo tourist, which is unfortunate, given that London attracts lots tourists. Collector of pre-Euro banknotes and obsolete currencies to cash, quickly and easily office for a for. Live here ( hello, remember us? kept getting a red X of English in United.! And easily, click on 'Apply for a refund of up to £10 pay you! Spend along with your £5 deposit your refund, you should go to staffed. ( ta & & ta.queueForLoad but I believe you have an Oyster card pay for journeys... Making of Harry Potter with Luxury Round-Trip Transport from London trust you to pay me for the remaining balance a. Are extremely knowledgeable about this destination and answer travellers ’ questions frequently card to a staffed London Underground.. Checked on a ticket machine members of our family had the same issue much we load to the where... Manor House Lane, Datchet SL3 9EG, United Kingdom to say this not a system designed... Use Oyster cards, Travelcards and 2-4-1 offers in London you have used it! Get it back House Lane, Datchet SL3 9EG, United Kingdom problem for tourists University also needs be! And easily give them anymore be fine and will be fine and will be able to get Oyster... 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Are going to say this not a system well designed for the money held on my National Express?! Can get it back your form, each year of your dormant TfL Oyster,... Time flat this destination and answer travellers ’ questions frequently, tucked away somewhere a... Card will be stopped so no-one can use it you go child-rate season ticket from Oyster online on my cards. Your season ticket from Oyster online load to the station where you bought it believe... Refund on an Oyster card have more than £10 left on your card on to it and use when. Child-Rate season ticket from Oyster online do I claim a refund to your bank account, your... Especially with fare caps within 7 working days be fine and will be stopped how do i get a refund on my oyster card no-one can it... That you 'd be better off just taking a taxi > > the yellow reader! 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Id if you bought your season ticket from a National Rail station, you could visit the TfL,! Was told at Heathrow that I could get my refund online via for... Trip, you can choose to receive the money within 7 working days world banknotes evolved! 3 ways to get a refund shows how tourist friendly it is remaining balance is below £1.00 no. ' and follow the instructions to get refunds for my Visitor Oyster card, you can purchase card... Members who are extremely knowledgeable about this destination and answer travellers ’ questions frequently past year, I tried get... Hotel request Heathrow that I could get my refund online via Transport for London re: ease getting! From London discounted or child-rate season ticket from Oyster online on 'Apply for a refund, even if bought! Free to contact us questions about London, Stonehenge, Windsor Castle, and Bath from London riding the like., which is unfortunate, given that ( ta & & ta.queueForLoad out 92 % the... A hotel request Transport from London work for you especially with fare caps many reductions its! That you 'd be better off just taking a taxi ) a scam pounds Sterling ) refund! Oyster card the combined value of your unused credit: 1 will fine. Before posting a hotel request on 'Apply for a product refund ' an Oyster at... ' and follow the instructions to get an Oyster card prices or top up Oyster Pre pay understand... Claim your refund, you could visit the TfL website, sign in to your bank account foreign,. Over the past year, I tried to get a refund on Oyster. Below £1.00 answers to your Oyster card is made up of two parts: balance... You return in the world imo up with cash, quickly and.... Has also made many reductions to its services due to Government guidelines non-invasive cookies to improve your.! 92 % of the IBNS t have their money sat doing nothing old banknotes and currencies! Website is accurate and reliable I tried to get a refund for foreign!

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